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I understand how important it is to be 100% satisfied. Contact my team on info@novoqueenpro.com. If you want to return or replace your items. We will take them back within 14 days of receiving the shipment.
Certain conditions and instructions
Exclusions: Clearance items and delivery charges are final sale and are non-refundable.
Transport damage must be reported immediately. Please send an email with photos of the damage to info@novoqueenpro.com .